:: Oakland Training Ltd ::

Great BD people write business by creating business that wasn’t there before. They are excellent communicators and as a result, they discover just what their customers need. Great business developers fulfil these needs and establish long-term relationships with their clients. By being honest, building trust, treating their customers with respect, and recognising their customers as being the important partners that they are, they create unbeatable relationships which the competition simply can’t match. As a result, great BD people exceed their targets, gain more repeat business and enjoy finding new customers. In contrast, poor or mediocre BD people are usually no more than order-takers. They don’t communicate well and leave their customers ill-informed and frustrated. They fail to build a good impression of themselves and their company in the minds of their customers. They spend little or no time prospecting for vital new business and as a result, their revenue slowly yet surely declines.
We’ll develop your BD staff to become order-getters rather than order-takers. We’ll introduce them to relationship-building strategies that will not only gain new customers but will also strengthen existing customer relationships.	"May I say from a personal point of view that I went along to the Business Development course thinking, what is someone going to tell me about selling that I don’t already know after 20 years in business? I was pleasantly surprised – thank you!" C. James. Manager. Cardworld Ltd
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